Background：

Globally recognized for its budget-friendly ice cream and freshly brewed tea, MIXUE has experienced rapid growth across Australia. However, this surging popularity brought a major operational hurdle: managing massive customer traffic during weekend rushes and after-school peaks. The traditional counter-ordering model struggled to keep pace, leading to service bottlenecks and frustrated guests. To sustain its trademark high-volume delivery and lightning-fast service in the competitive Australian beverage sector, MIXUE required a robust, high-performance digital ordering solution.

Solution: FUNPAD GT238 Kiosk

To alleviate pressure on front-of-house staff and modernize the ordering experience, MIXUE deployed the commercial-grade FUNPAD GT238 Smart Kiosk throughout its busiest Australian locations.

• Maximizing Store Efficiency: With its compact and ergonomic engineering, the FUNPAD GT238 seamlessly integrates into diverse store layouts without crowding the primary drink pickup counter.

• Visual Menu & Add-on Customization: The vibrant, high-definition touchscreen presents an intuitive interface where customers can effortlessly customize sweetness levels, ice preferences, and boba toppings, eliminating communication errors.

• Frictionless Contactless Payments: The system manages the entire ordering loop independently, empowering Australian consumers to browse, select, and complete transactions via secure digital payment methods in seconds.

Results & Benefits：

Implementing the FUNPAD GT238 self-service network has fundamentally transformed MIXUE’s retail workflow in Australia. Transitioning walk-in traffic to digital self-ordering has completely resolved queue congestion and freed cashiers from repetitive manual input. Consequently, team members can now focus entirely on rapid beverage preparation and strict quality control, significantly expanding the storefront's daily transactional capacity.

* MIXUE bubble tea shop self-ordering kiosk deployment：