Real Bubble Tea - Kiosk

Real Bubble Tea - Kiosk

2025-12-03

Background

Real Bubble Tea, a vibrant and fast-growing beverage brand, faced severe frontline congestion during noon and evening rush hours. The high volume of customizable beverage options (sweetness, ice levels, and toppings) often lengthened manual order-taking times, creating a bottleneck at the cash counter.


Background

Real Bubble Tea, a vibrant and fast-growing beverage brand, faced severe frontline congestion during noon and evening rush hours. The high volume of customizable beverage options (sweetness, ice levels, and toppings) often lengthened manual order-taking times, creating a bottleneck at the cash counter.



Background:

Real Bubble Tea, a vibrant and fast-growing beverage brand, faced severe frontline congestion during noon and evening rush hours. The high volume of customizable beverage options (sweetness, ice levels, and toppings) often lengthened manual order-taking times, creating a bottleneck at the cash counter.



Background:

Real Bubble Tea, a vibrant and fast-growing beverage brand, faced severe frontline congestion during noon and evening rush hours. The high volume of customizable beverage options (sweetness, ice levels, and toppings) often lengthened manual order-taking times, creating a bottleneck at the cash counter.





Solution: FUNPAD W1 Kiosk

To streamline guest onboarding, the store implemented the compact FUNPAD W1 Smart Kiosk.

Sleek Aesthetic: Designed with a modern, minimalistic footprint that blends effortlessly into trendy beverage bar environments without cluttering space.

Dynamic Modifiers: Seamlessly hosts multi-tier menus, allowing clients to effortlessly personalize their tea selections, which accelerates the queue progression.


Results & Benefits:

The integration of the FUNPAD W1 self-service terminal successfully redistributed store labor, moving staff from order-entry tasks to drink preparation. This pivot sharply mitigated checkout friction, secured 100% order accuracy for complex item customization, and elevated total throughput during peak operational windows.


Bubble tea shop self-ordering kiosk deployment:


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